If you’re looking for a way to compare KPIs with others in your peer group, we think you’ll like our latest feature.
Many MSPs and IT Service providers participate in peer groups to share industry knowledge, identify best practices, and to work toward achieving individual organizational goals by sharing innovative ideas, or connecting with others to offer support or complementary services.
With BrightGauge's Peer Group Benchmarking, those who participate in these peer groups can track KPIs ranked against their group in real time! This can help determine how a team is meeting business goals, where the team is slipping, where standards should be met, and much much more!
The data displayed within these gauges gives you a summarized view of where a company ranks but by drilling in, a visible ranking of all companies in the group gives more insight on how much is needed (or not needed) to improve.
The values are synced in real-time but your total Benchmark Value, which determines your overall ranking within the peer group, is synced daily at 3:30AM.
We’re really excited about this feature as we know many of our customers love to compete and love to know how others are doing. With our Peer Group Benchmarking gauges, we take the guesswork out of tracking these KPIs (and any KPIs you want).
It’s easy to locate an established peer group. On your dashboard, simply go to your account general settings tab, and locate “Benchmarking.” When you click on that tab, fill out the form to be added to your peer group. After you complete and submit the form, your status will be pending until your company is confirmed as a member of the peer group. We don’t want anyone sneaking into the wrong group! Once your submission is approved, you will be notified and allowed access to the Benchmarking Gauges for that group. It’s that easy!
Not to worry, we make it easy to change peer groups at any time. Simply request a change, and you will be removed from the current benchmarks before you are added to a new suite of markers (as soon as you are approved for that group).
That’s a wrap, if you’re in a peer group and not using BrightGauge, we don’t want you left in the dark!
Contact us at BrightGauge to learn more about how your business can benefit from using our Peer Group Benchmarking tools.