The BrightGauge Blog

Client Reporting Best Practices [FREE Webinar Download]

Written by Amanda McCluney | October 22, 2015

We’ve talked a lot lately about the need for transparency, trust and communication in order to build the best client relationships in your MSP business. But with so many MSPs on the market to compete with, and each one promising very similar results, how can you make your MSP stand out and start building the trust that is so vital for a strong business foundation?

By showing your clients the information that they want, when they want it, client reports help to set the stage for better communication and more transparency - and as a result, help to build a solid foundation of trust. So we asked our Customer Success Manager, Randall Berg, to join our co-Founder and CEO, Eric Dosal, for a closer look at mastering client reports.

During the webinar, Eric pulls the veil off of the 4 W’s of Client Reporting, with a closer look at:

  • Who reports should be sent to
  • What type of info should be sent
  • When to send the info they want
  • Why you should implement quickly

After the 4 fundamentals of Client Reporting, Randall dives into How to create a Client Report in a step-by-step walk-through of the BrightGauge platform.

Whether you’re new to the BrightGauge community, or seasoned in dashboardery, you’ll walk away with an in-depth view of how to best utilize our Client Reporting feature in your MSP.

To see our free webinar on Client Reporting Best Practices, click the image above or here.