Get to know the newest face at Team BrightGauge, Felipe Donoso...
Felipe Donoso was born in Guayaquil, Ecuador, to a family blended with Syrian and Spanish roots. At the age of 6, he moved to Miami with his family, and throughout his childhood years, the family would move back and forth between Guayaquil and Miami each year until around the time Felipe turned 12. All of the moving turned out to be a great way for Felipe to really polish his language skills and as a result, he’s fully bilingual - English and Spanish, of course!
Like two other BrightGauge team members, Kristian and Stephen, Felipe attended high school at Doral Academy in the Miami area. During that time he started working seasonally in retail with the Hurley brand, before moving forward as Sales Lead, a position that earned him recognition as the youngest person to hold a management position in the brand’s fleet of stores at that time (all while still attending high school). His days at Hurley showed Felipe just how much he loved sales. In particular, he loved to see customer reactions when visitors would take note of a different experience in his store than what they were familiar with at other stores under the same brand name... the effects of a personalized approach to retail operations. Felipe also enjoyed the chance to connect with people of many different nationalities in the retail world, noting that his interest in languages often made it easy to for him to connect with shoppers.
After his 3 years with Hurley, Felipe moved to the Billabong retail brand as Assistant Store Manager. One of his first projects to help enhance the overall consumer experience in his store was to start a customer service and sales guide that would make it easier for his team to become true brand ambassadors instead of following the typical mechanical method often found in retail stores. While he enjoyed his time in retail, Felipe was ready for a change, and that’s when he found BrightGauge…
Once Felipe heard about the opening for Sales Development Rep on our team, he was “immediately sold.” During the interview process, Felipe met quite a few of our team members and had the opportunity to learn more about what drives our team, our goals and ambitions as a company, and the MSP industry as a whole.
Felipe knew BrightGauge was the opportunity he had been looking for and he was excited to get started in a new industry because he realized that BrightGauge would be the perfect place to continue growing his career. He tells us that he’s thrilled to have an opportunity to make a strong impact on our company, and we can’t wait to see what Felipe will accomplish on our team!
When Felipe isn’t rolling up his sleeves to learn all about BrightGauge and the world of business intelligence, he loves to spend his free time being active with activities such as soccer, Crossfit, and longboarding. He’s a huge fan of Liverpool FC (soccer) and tells us they’re the best team in the world. He also enjoys spending time watching documentaries and searching for new music to add to his collection. We can’t forget to mention Felipe’s huge interest in learning more about the world, as he’s fascinated by different cultures and ways of life.
Join us in giving Felipe a big BrightGauge welcome!