When we added Calculated Metrics, we wanted to bring the ability to easily calculate formulas to our Gauge Builder. Using this tool, you can create powerful MSP Metrics like Support Kill Rate, Tickets Per Endpoint, and Service Gross Margin.
This video shows you how to easily add layers and create calculated metrics. If you have questions about doing this within your BrightGauge, reach out to our support team.
For more tutorial videos, check us out on YouTube.