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Time. It’s one of those elusive things that nearly every adult has on or near the top of their wish list. Along with trees that grow money and the fountain of youth, having more time in a day is like the grown-up version of a fairy tale. And since we don’t have any fairy godmothers hanging around to help cross those wild wishes off the list, we decided to focus on the tangible way to help save some of those precious hours during your workday - by using dashboards to manage your data.

If you work in the IT Services industry, you know first-hand how much information and analysis is at stake when it comes to tracking open and closed tickets, servers online vs. offline, workstation disk space used, and the list goes on… all tying back into an SLA in many cases. So if you’re the one in charge of providing updates to your team and making sure everyone is on the same page, you understand the pain of logging into your RMM or PSA to run reports.

Enter dashboards. On the rise in popularity over the last few years, dashboards are a huge time-saver because they give you, as the user, an automated and streamlined way to process huge amounts of data. But they aren’t just for making it easier to pull data. So popular are dashboards in all aspects of business, that Fortune recently featured an article full of advice from the acclaimed entrepreneur Verne Harnish about leading better meetings by using “...dashboard technology to keep up with the progress of projects in real time so you can devote your meetings to debate and decision-making…”

Dashboards can also help companies save time by using the information at their fingertips more effectively. Each user has an overview of data at a glance, but one click gives them the ability to drill down into each metric or chart for more details. With a closer look at the information at hand, it’s easier to see negative trends and address them quickly.

Aside from the time savings in a management and reporting perspective, dashboards will also enable your team to be more efficient. Your Sales team may be using dashboards to track how many more clients need to be closed to hit their goal for the month. Then your Service team will need a closer look at how many tickets are outstanding and which ones should be addressed first. While dashboards displayed on televisions around the workspace may look pretty awesome, there’s science behind using images to make faster decisions - the human brain processes an image 60,000x faster than reading text! Now that’s some food for thought when it comes to using images for data visualization!

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