Running an MSP (or any SMB for that matter) can sometimes feel like a juggling act. You’ve got clients to keep satisfied, team members who need guidance on their day-to-day responsibilities, metrics to track, decisions to make, and probably a hundred other things going on simultaneously. We know, we’ve been there too.
In the middle of the madness, one of the things that seems to snowball from a small effort into an avalanche of updates is trying to keep up with all of the SaaS products you have in use. From managing a master list of all the products in your collection, tracking which product is being used by which team member, who needs to be onboarded, or who needs to be offboarded, you can quickly find yourself in a mess of records. Luckily, there’s a really simple solution to manage your SaaS products by using a dashboard.
One of our cool features that sometimes seems under-utilized by our community is the Dropbox integration we offer. While it’s easy for people to overlook initially, the Dropbox feature is a great option to have when it comes to data sources that are not native integrations at this time. So whether we’re talking about tracking SaaS products, managing your phone system data, analyzing customer survey results, or anything else, Dropbox can easily be a key player in achieving a well-rounded business intelligence view.
Besides giving users a ton of versatility when it comes to the data they monitor, our Dropbox integration is also incredibly easy to use. By leveraging a simple CSV file, you can quickly get the data you need displayed on your dashboard. You’ll first get started by connecting Dropbox to your BrightGauge (see the step-by-step instructions here). Once you have that completed, then you can get to work on creating a dataset from your CSV (see instructions here). We've even created a SaaS Management Template so that you can get started now!
On another note, our Dropbox integration isn't just for operational numbers; we have also used it to put together some fun dashboards, like the one that tracks our love for coffee, a Fitbit dashboard, or even Brian’s wine inventory. The possibilities are endless with Dropbox + BrightGauge… so tell us, how will you use the integration?