Announcing the latest integration to launch at BrightGauge: Autotask Endpoint Management, also known as AEM. Joining Autotask and our 28+ other integrations, AEM paired with BrightGauge covers all of your device endpoint monitoring and alert tasks.
A cloud-based remote management tool, AEM(formally known as CentraStage) provides an audit of your entire IT stack while allowing you to remotely takeover and backup any machine you're managing. Monitor software installs paired with endpoint backup and the rest of the Autotask suite makes this a complete solution for MSP/ ITSP providers.
So, you can see why BrightGauge is excited to roll this one out to our users! Through this integration, you'll be able to track your alerts by site and device, machines requiring reboot, servers offline/online, among other important KPIs needed to measure your client's device performance.
To connect AEM with BrightGauge, simply visit the datasources panel in your BrightGauge and enter your credentials. Once done, you'll notice a set of out-of-the-box reports and gauges using industry standard KPI-based gauges such as workstations, servers, machines, open vs closed alerts, and many others ready to use.
Supplement your Autotask sales, service desk, and client data with additional intelligence on your device endpoint statistics. We have built two ready-to-use dashboards for you to begin viewing your AEM Alerts and Machine Monitoring stats.
For those looking to combine their AEM with Autotask metrics, I recommend working from a pre-exisiting template dashboard or report, duplicating and renaming it, then pulling in the additional gauges you'd like to view on there. Keep in mind that AEM and Autotask count as two separate datasources.
If you'd like to update your plan to include more datasources, reach out to our Success team.