The BrightGauge Blog

Kyle Roque joins BrightGauge as Customer Support Specialist

Written by Jack Shonkwiler | January 18, 2018

We’re excited to announce the newest member of our crew, Kyle Roque! Join us in learning more about the latest member of the growing BrightGauge Success team...

 

The Early Days

Similar to others at BrightGauge, Kyle was born and raised in Miami. While he graduated with a degree in Computer Science from Florida International University, he was a biology major early on and on a path towards medicine. Kyle just couldn’t shake that interest in technology. He switched majors to focus on Computer Science and hasn’t looked back since.

While in school, he landed an internship at Sydel Corporation, a small software development firm in Coral Gables, FL. During the two years with Sydel as an intern, Kyle’s role took many forms. At first, he helped update and maintain User Manuals, Tutorials, and Releases. Once acclimated, he created stored procedures and developed page features using C# on the .Net framework. With graduation appproaching, Kyle was ready to take the next step in his career so he began the search for a new landing spot.

 

Joining BrightGauge

Kyle began his job hunt a few months before completing his degree. As Kyle tells it, a family friend passed his resume along to Brian Dosal who reached out about a position on the Success team. He did some research and could tell BrightGauge was a unique place. After the first meeting, the decision was a “no-brainer.” The position with BrightGauge checked off several boxes for his search: growing tech company, family oriented, and collaborative work atmosphere.

Since he joined the team, Kyle says he is most excited to wrap his head around the software. Specifically, he wants to dig into how customers interact with BrightGauge and how it helps them on a day-to-day basis.

 

Just for Fun

Outside of the office, Kyle enjoys the outdoors and spending time by the ocean with family and friends. He and his girlfriend frequently drive down to the Keys to paddle board, kayak, and snorkel. When he’s not escaping the busy city life, Kyle is an avid fan of Miami sports teams and attends multiple Dolphins, Hurricanes, and Heat games each season. While they haven’t been able to travel beyond the states and Caribbean just yet, they’re hoping to travel around the world in the coming years.

Join us in welcoming Kyle to Team BrightGauge!