Our Customer Spotlight webinar series features BrightGauge power users sharing the tips and insights that have helped them grow and manage their business each day. In this session, we take a look at how to better manage productivity of one of the most important resources for an MSP: the Service Team.
In “Managing Productivity of a Service Team”, we’re joined by Karl Fulljames, VP of Operations at Nucleus Networks for a closer look at the specific reports, metrics, and management approaches that he uses when it comes to leading his Service Team operations.
Karl shares Service Team management and leadership best practices, with topics including:
If you missed the live webinar, you can still access the full recording and slide deck here: