The BrightGauge Blog

Michael Rodriguez Joins BrightGauge as Customer Support Specialist

Written by Jack Shonkwiler | October 31, 2017

We’re excited to welcome Michael Rodriguez to our team as Customer Support Specialist! Join us in learning more about the latest member of the growing BrightGauge crew…

 

The Early Days

Born in the Dominican Republic, Michael moved with his family to New York at age 4. They lived in several of the city’s boroughs including Manhattan, Brooklyn, and the Bronx, but if you ask him where he’s from, he’ll tell you New Rochelle, in the Westchester area. After high school, Michael moved back to the city to attend Pace University in Brooklyn Heights.

 

While pursuing his Bachelor’s in Computer Science, Michael worked worked as Client Support for the school’s IT department and eventually moved up to Tech. Upon graduating in 2016, Michael and his significant other, Breanna, were expecting a baby, so before the end of the year they packed up and hit the road to sunny Florida.

 

Kicking off 2017, Michael joined the South Florida Regional Transportation Authority on contract as backup for an overloaded IT department. The job gave him the opportunity to work in many different capacities, but ultimately it was an environment that Michael knew he couldn’t see himself in long term because Tech Support was never a true passion for him. By summer, he left the company to focus on a few projects for Breanna’s vlog, as well as a family vacation to Bali, Indonesia. Returning to Miami, Michael focused on next steps in his career - intent on a position in software support - which led him to us!

 

Joining Team BrightGauge

Intent on pursuing a Software Support position, Michael knew that he was on the right track when he discovered the position with BrightGauge. According to Michael, joining Brightgauge was a no brainer. “I was beyond excited to join the company.”

From the start, it was clear the position would allow him to evolve his professional experience and expand his software knowledge. As the newest member of the Success Team, Michael is looking forward to working with new customers and learning more about BrightGauge.

 

Just for Fun

Outside of the office, Michael enjoys MMO gaming, reading, and spending time with his significant other and baby Stella Grace (10 months old). Michael tells us he used to be an avid World of Warcraft and League of Legends player but has scaled down to mobile gaming since it's less time consuming. His favorite thing to do outside of BrightGauge is traveling and is looking forward to seeing more of the world over time.

 

Michael and his lovely ladies in the Sacred Monkey Forest Sanctuary, Bali

 

Join us in welcoming Michael to Team BrightGauge!