High-performing MSPs have learned that in order to drive best-in-class revenue and experience operational maturity, you need to determine and implement optimal business practices while constantly keeping an eye on key profitability metrics. However, for most top MSPs, the journey towards best-in-class has been arduous and rife with trial-and-error learning tactics.
In our new CEO Growth & Profit series, we aim to impart that hard-earned knowledge of best-in-class solution providers. For this series, the Partner Success team has combined forces with Service Leadership, using their expertise to help owners, CEOs, and executive leadership teams quickly determine how they're performing on the biggest financial drivers in their business. Taking it a step further, this series will also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class MSPs.
If you are not familiar, Service Leadership provides total profit solutions for IT Solution and Service Providers. Service Leadership also publishes the Service Leadership Index®, which is the industry-leading financial and operational benchmark. And, they publish SLIQ™, the exclusive web application for owners and executives to drive financial improvements by assessing and driving their Operational Maturity Level™. On top of that, Service Leadership offers advanced peer groups for Solution Providers of all sizes and business models, as well as executive and industry best practices education and speaking.
In the CEO Growth & Profit webinar series, we’ll cover a range of topics that'll help you take your business success to the next level. Each webinar will be hosted by an industry expert who will review key profitability metrics, best practices for setting up and tracking your financials, the benefits of knowing your ownership mode, creating a value creation strategy, and 4 impactful operational maturity level traits.
You’ll walk away from each webinar with actionable advice on processes, practices and procedures that you can execute within your business with confidence.
What’s the webinar line up look like?
| CEO Growth & Profit Topic | Date/Time | Expert | Register/Watch Now! |
| Making Service Profitability Decisions the Way the Top Performers Do | August 3rd, 1pm Eastern | Paul Dippell, Founder, Service Leadership | https://bit.ly/service-profitability |
| Making Sales Investment Decisions the Way the Top Performers Do | August 25th, 1pm Eastern | Rob Bufano, Service Leadership Solutions Director | bit.ly/sales-investments |
| Tracking your Financials the Way the Top Performers Do | September 22nd, 1pm Eastern | Rob Bufano, Service Leadership Solutions Director | bit.ly/tracking-financials |
| Key to Success: Knowing your Ownership Mode | October 12th, 1pm Eastern | Brad Schow, VP, Consulting Services, ConnectWise | bit.ly/ownership-mode |
| Getting to Goal: Knowing your Value Creation Strategy | November 16th, 12pm Eastern | Brad Schow, VP, Consulting Services, ConnectWise | bit.ly/value-creation-strategy |
| Getting to Goal: Putting your Value Creation Strategy into Action | December 7th, 1pm Eastern | Brad Schow, VP, Consulting Services, ConnectWise | bit.ly/value-creation-action |
| Foundational Excellence: Choosing your Target Customer Profile | January 12th, 2pm Eastern | Peter Kujawa, VP, Service Leadership & TSP Evangelist | https://bit.ly/target-customer-profile |
| Foundational Excellence: Driving Technology Standards | February 15th, 11am Eastern | Peter Kujawa, VP, Service Leadership & TSP Evangelist | https://bit.ly/technology-standards |
| Foundational Excellence: QBRs as your Scale Engine | March 16th, 1pm Eastern | Peter Kujawa, VP, Service Leadership & TSP Evangelist | https://bit.ly/QBRs-scale |
| Foundational Excellence: Pricing and Packaging | April 20th, 1pm Eastern | Rob Bufano, Service Leadership Solutions Director | https://bit.ly/pricing-packaging |
To sign up for future episodes in the CEO Growth & Profit series or to watch previous webinar recordings, use the links provided above or visit our webinars page at any time. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates.
We highly suggest you RSVP to each webinar now! Even if you can't attend the live webinar, we’ll still email you the recording, which you can keep on hand to reference any time you need it.
As always, we love your feedback and your questions, so shoot our success team an email any time!