The BrightGauge Blog

[Video] How To Structure Long Term Contracts for MSPs

Written by Amanda McCluney | February 2, 2016

In the recent months, we’ve seen our MSP Consulting service become more popular as word gets out about the expert advice offered by our co-Founder and CEO, Eric Dosal. With many years of experience in managing his family-owned MSP in the South Florida market, Eric always shares the specific processes and procedures that he used every day to help grow his business.

One of the hot topics that comes up during these consulting sessions is how to structure contracts, specifically for a long-term basis. Eric decided to share his advice here in a quick video so that he could give specific examples of the steps he took to ensure the best contract results.


The topics covered:

  • why we always used fixed fee contracts
  • contract requirements
  • specific contract verbiage
  • how to guarantee annual contract increases
  • the impact of annual increases