Available for Cloud and On-Premise
With ConnectWise PSA dashboards, you can view the PSA metrics that matter most to you, all in real-time. It’s easy to see data from several different business solution tool all in one place, giving business owners and managers a complete view of their organization.
If you’re already using ConnectWise RMM to manage and monitor all of your IT devices, you could benefit from the simplicity and visibility that BrightGauge provides. Real-time dashboards show you the status of your networks and ensure that nothing falls through the cracks.
With the BrightGauge integration to ConnectWise MDR™, you can view the MDR Executive Report.
With ConnectWise Automate + BrightGauge, it’s easy to manage devices, networks, and users, automate tasks, and drive your team to be more productive. Dashboards update in real-time so you’ll always be up to date on what’s happening.
ConnectWise CPQ™ paired with BrightGauge makes it easier to manage the quotes you’ve sent out, so you can streamline your new business processes. Real-time dashboards show you the status of what’s happening as it’s happening.
Datto + BrightGauge dashboards give you much needed visibility into the devices you manage, so that you can prevent IT issues before they become full-blown disasters. Your clients trust you with their data, and this integration makes it easier to deliver valuable service.
Tracking business profitability is an important and essential task, and so many business owners rely on QuickBooks to manage their finances. By integrating with BrightGauge, all your metrics are in one place, side-by-side with data from your PSA, RMM, or other tools.
Tracking business profitability is an important and essential task, and so many business owners rely on QuickBooks to manage their finances. By integrating with BrightGauge, all your metrics are in one place, side-by-side with data from your PSA, RMM, or other tools.
BMS by Kaseya + BrightGauge dashboards give you visibility into the business insights you need so you can focus more of your time on revenue-generating tasks. Combined with RMM and financial data, you’ll have the power to make better and faster business decisions.
Veeam is a cloud-based backup solution for service providers that is intended for physical and virtual environments. Paired with BrightGauge, it’s easier to manage your backup infrastructure and keep business running smoothly.
All business owners and managers know that with work responsibilities come a ton of documents. Keeping them organized is a lofty task, but IT Glue + BrightGauge makes it simpler. Manage and track all of your important documents with this integration.
With Liongard + BrightGauge, it's easy to keep track of your stack. Manage and track all of your important metrics with this integration.
Part of owning a business means keeping track of finances, which sometimes requires you to think like an accountant. That’s where Xero comes in - a finance tool that helps you manage invoices, quotes and more. Paired with BrightGauge, get total financial visibility.
If you work with Apple devices, then you might be using Jamf to manage and monitor those devices. With Jamf + BrightGauge dashboards, get a real-time view of current lifecycle stage, licenses, and updates associated with your Apple devices.
With the Simplesat + BrightGauge integration, get insights into your CSAT feedback to better understand how your customers are experiencing your product or service.
Gain network insights with the power of BrightGauge and Addigy, designed to track Mac devices. With real-time dashboards, see your Addigy data alongside your PSA stats, financial metrics, and more without ever losing sight of the status of your networks.
Formerly known as Autotask Endpoint Management, Datto RMM allows you to perform network maintenance tasks remotely. Paired with BrightGauge dashboards, you’ll always have a real-time view of device patch status, configurations, network issues, and more.
An efficiently run service desk can mean a successful business. Autotask is a PSA that helps you manage your service desk. With BrightGauge, have real-time visibility of your ticket statistics, projects, billing hours, and customer information.
With LogicMonitor dashboards, it’s easy to be proactive towards IT threats before they turn into costly disasters. Plus, with BrightGauge, you can easily pair your RMM data with your PSA stats, financial metrics, CSAT scores, and more.
Follow your customer through their entire lifecycle with you when BrightGauge meets Accelo. Track leads, sales projects, budgets, contract information, and more through dashboards that sync in real-time, so you never miss important information.
✓ 87 Default KPIs
✓ 5 Pre-Built Dashboards
✓ Unlimited Reports
Knowing how your customers feel about your product or service at any given time can provide important business insights. With SmileBack and BrightGauge, monitor customer satisfaction survey responses in real time, so you can course correct as needed.
Tigerpaw gives you the ability to automate sales, manage projects, keep track of billing, and more. When linked with BrightGauge dashboards, you get real-time insights that can lead to better and sharper business decisions.
With default gauges pre-loaded into your account, you’ll be able to get your hands on the KPIs that matter most to you and your team.
KPI categories include:
Knowledge Base usage stats:
Top 10 users
Knowledge Base view count
Top 10 Knowledge Base articles in last 30 days
Upcoming Expirations:
SSL
Domain
Custom
Your sales team is tasked with the huge responsibility of bringing new clients into your business. Salesforce automates your CRM efforts and, when paired with BrightGauge, helps you keep an eye on the various opportunities being created by your team.
E-Automate helps you stay on top of your service technicians by providing data on client equipment, parts and supplies, meter reads, service calls, and dispatches. BrightGauge dashboards allow you to see all these metrics in one easy-to-access place.
When clients rely on you to keep their machines and networks adequately running, you likely use a tool like Backup Radar to make sure you’re 100% on track with backups. With BrightGauge dashboards that update in real-time, you’ll always have a view of the status of your backups.
We don’t need to tell you how big of a deal cybersecurity is these days. Webroot is a powerhouse in network protection and, when linked with BrightGauge, provides a real-time status of active threats, cyber attacks, security compromises, and more.
If your sales team is using InfusionSoft to manage customer interactions, BrightGauge can streamline the process by putting all that data in one easy-to-access place. When you’ve got a handle on your opportunities, it becomes easier to turn them into won deals.
Zendesk is used by many service managers to help organize and manage customer support interactions. By pairing with BrightGauge, you get a real-time view of ticket stats, CSAT scores, and more so you can take course corrective action faster.
Solarwinds MSP RMM with BrightGauge gives you a better way to analyze your remote monitoring and management metrics. BrightGauge dashboards update in real-time, letting you identify worrisome issues so you can stop them in their tracks.
Customer feedback is essential in order to improve upon the products and services you offer. If you use Customer Thermometer to gather that feedback, integrating with BrightGauge lets you see those scores side-by-side with PSA, RMM, financial, and security stats, in one place.
Kaseya VSA is an RMM that helps you manage your client’s networks and devices. With BrightGauge, convert that important data into dashboards that provide powerful business insights that lead to better, faster, sharper business decisions.
✓ 34 Default KPIs
✓ Unlimited Dashboards
✓ Unlimited Reports
An RMM like Solarwinds N-Central allows you to monitor different types of networks, conduct patch updates, and backup and recover devices. BrightGauge gives you access and visibility into all those important metrics in one easy-to-access place.
When you integrate BrightGauge with ITSM tool ServiceNow, you’ll have a bird’s eye view of project tasks, problems, hours, and more. Organization like this means you’ll have more time to focus on revenue-generating tasks that will impact your business.
With the Basecamp + BrightGauge integration, you can get insights into your Basecamp activity to better understand how it's being used and what everyone is up to. You'll see data like total completed to-dos, open to-dos, number of comments, projects overview, and more.
BizRatings is the CSAT tool that provides you with online survey solutions, so you can get your customer’s feedback ASAP. When paired with BrightGauge, you get an organized view of your CSAT scores, so you can take corrective action when needed.
The BrightGauge + OneDrive integration gives you endless data possibilities. If you’ve got a .CSV file that you want to make sense of, upload it to OneDrive and then convert it into a BrightGauge dashboard so you can visualize your data and gain powerful business insights.
When you integrate BrightGauge with RingCentral, you get a real-time view of your team’s communications efforts, including calls being made, available versus unavailable agents, and call results. Always know what your team is up to.
PRTG is a network monitoring tool that, when paired with BrightGauge, can allow you to report on metrics such as sensor data, uptime, and tickets. BrightGauge provides complete visibility, so you can stay ahead of any issues.
Keeping track of employees’ hours can be a headache, but it doesn’t have to be. Harvest makes it easy to enter and track time, expenses, invoices, projects, and more. With BrightGauge dashboards, get a real-time view of all this data so you can be more productive.
Microsoft Dynamics GP is designed for financial management, HR management, manufacturing planning, and supply chain management. When paired with BrightGauge, you can easily track the progress of bookings, sales, receivables, and more.
When you’re in the service industry, it’s incredibly important to make sure your employees are performing in accordance with your expectations. CrewHu is an employee recognition tool that, when paired with BrightGauge, makes it easy to track your team and hold them accountable.
Auvik is an efficient and profitable way to manage your client’s entire network infrastructure. When you link Auvik and BrightGauge, real-time dashboards give you an updated view of what’s going on with networks so you can avoid disruptions and keep things running.
The BrightGauge + Dropbox integration gives you endless data possibilities. If you’ve got a .CSV file that you want to make sense of, upload it to Dropbox and then convert it into a BrightGauge dashboard so you can visualize your data and gain powerful business insights.
Stay on top of alerts, track the protection status of every device, and keep tabs on Acronis task progress. This enables you to proactively manage your clients' Acronis backup and security, ensuring data safety and minimizing downtime risks.
With QuoteWerks + BrightGauge, track open documents and profit, so you can continuously monitor the status and outcome of your sales quotes and proposals.
Kaseya VSA is an RMM that helps you manage your client’s networks and devices. With BrightGauge, convert that important data into dashboards that provide powerful business insights that lead to better, faster, sharper business decisions.
With NinjaRMM + BrightGauge, stay on top of your client's endpoints and networks so they can operate efficiently and seamlessly.
With Sophos + BrightGauge, stay on top of your cybersecurity alerts and threats to manage your endpoints with precision and efficiency.
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